Marple Website Community Calendar
Archive => Archived Boards => Local Issues => Topic started by: alfred on October 19, 2013, 10:56:31 PM
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For well over a year now we have had the new BT fibre cabinets on our streets with labels saying "High Speed Fibre is here".
Where is it? I have tried to apply for it through PlusNet and BT but both of their websites say it is not available to me. I am connected to Marple Exchange on a 449 number. Does anyone know what is going on? Has anyone in Marple managed to get connected? :-\
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Its availiable to my 427 number.
Surely openreach are the people to ask not the community noticeboard.
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For well over a year now we have had the new BT fibre cabinets on our streets with labels saying "High Speed Fibre is here".
Where is it? I have tried to apply for it through PlusNet and BT but both of their websites say it is not available to me. I am connected to Marple Exchange on a 449 number. Does anyone know what is going on? Has anyone in Marple managed to get connected? :-\
Try Sam knows website .for info .
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I think it is entirely relevant to ask the community about their experience of this new facility in our area. I thought this forum was set up to share local information.
I have contacted BT/OpenReach and they tell me fibre is not yet available to me. Whether this is due to my telephone number being a 449 one or not I am not sure. Unfortunately the call-centre staff seem to have little local knowledge and just repeat what is on the web. It's impossible to get further down the management chain.
Thanks for the tip about the "Sam knows" website. I have already tried that and it tells me fibre IS available in my area however when I apply, both OpenReach/BT and PlusNet says it is not! :-\
This roll-out is not very "high speed".
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It does not matter whether your phone number is 427, 449, or 484. These all come from the exchange of Hollins lane.
BT Openreach installed the fibre to new cabinets some months ago. That is as close as the fibre will get to your house.
Copper cables were then installed to link these new cabinets to the existing cabinets, thereby connecting the broadband service to your existing telephone line at a point closer to your house. As the 'Broadband' connection is now shorter it is able to be used at a higher data rate (higher speed).
I suspect that if your house is not connected to one of these new cabinet then you will not be able to get BT Infinity. This may be the case for houses away from main roads.
Ps.
I do not have any inside knowledge about BT Openreach, I just spent the last 20 years working on computer networks. !
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For well over a year now we have had the new BT fibre cabinets on our streets with labels saying "High Speed Fibre is here".
Where is it? I have tried to apply for it through PlusNet and BT but both of their websites say it is not available to me. I am connected to Marple Exchange on a 449 number. Does anyone know what is going on? Has anyone in Marple managed to get connected? :-\
If you're connected to the exchange you will never get it - it's FTTC - fibre to the cabinet... no cabinet, no FTTC. (It's not just from BT - although BT Wholesale run most of the infrastructure, same as they do for standard ADSL, but the Retail side is just one of several ISPs including the big ones like Sky and TalkTalk).
There's another technology upcoming, FTTP, which has no copper element, with speeds currently at 330Mbps. That'll be rolled out in the next few years. At the moment though it's on trial in select areas of the country and extremely expensive (installation fees in the thousands) so look in the 5-10 year mark for that.
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Check if you are in an area covered by the Virgin network, they offer speeds that are as good as BT fibre and don’t charge for installing.
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In reply to ringi. Unfortunately the cable network now operated by Virgin stops about 500 yards from our house! So no I can't get that.
In reply to tonyjones. I also have some knowledge of the BT system. I was in fact a telephone engineer for fifteen years in an earlier life so I do understand that the last leg of the connection will be copper. My only reason for mentioning that my number is a 449 number is because the installation work might be being rolled-out on an exchange number basis. Who knows?
Yes it is quite possible that I am one of the people on the edge of the area who will never get the service but if that is the case surely someone in BT/Openreach would be able to tell me. Instead they say it is on its way.
The fact that there has only been one reply to this post indicating they have fibre on the Marple exchange indicates to me that our installation is by no means complete.
So what is the hold up I wonder? Could it be that Openreach is not really interested in their retail customers now that the big towns are connected? Perhaps it is time for a letter to my MP.
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We've got BT Infinity - here in Marple Bridge - BT wrote and offered it for a free upgrade. Super fast. Comes off the hub just off Hollins Lane.
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We've got BT Infinity - here in Marple Bridge - BT wrote and offered it for a free upgrade. Super fast. Comes off the hub just off Hollins Lane.
Can't you receive virgin media were you are . If not what speed are you on . And cost if you don't mind saying .
Thank you .
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there's cable at the end of the drive but we don't do Virgin
BT Infinity - don't know the speeds, but it's fast.
£16 per month
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I am using Sky Fibre, £20 per month, i can download at 3mb per second and upload at 1mb per second. Previously i was on Sky broadband and i got 1mb and 100k upload. They state its a 40mb line and when I run a test (which i do frequently) the max is 27 mb per second download.
Is it worth the extra £12.50 per month, no and I plan to downgrade.
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I am using Sky Fibre, £20 per month, i can download at 3mb per second and upload at 1mb per second. Previously i was on Sky broadband and i got 1mb and 100k upload. They state its a 40mb line and when I run a test (which i do frequently) the max is 27 mb per second download.
Is it worth the extra £12.50 per month, no and I plan to downgrade.
I an on virgin media 20mb phone calls free . Line rental paid for twelve months in advanced cost me with phone calls about .£18 per month . Don't need anything faster I don't download music films etc . Use ipad that's quick , quite happy with that .
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Upload 10Mb
Download 61.5MB
Did the test this morning
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Just as a matter of interest, how many of these speed-test results are done using WiFi within the house and how many are done using wired (ethernet)? The latter is always going to be significantly faster (and more secure and reliable). If you want high-speed connections using WiFi then your own router and network cards are going to have to be up to the job.
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Just as a matter of interest, how many of these speed-test results are done using WiFi within the house and how many are done using wired (ethernet)? The latter is always going to be significantly faster (and more secure and reliable). If you want high-speed connections using WiFi then your own router and network cards are going to have to be up to the job.
Virgin Media, £54 a month, and this is a wired connection rather than wifi. Pricey but means working from home is possible, lower petrol costs!
(http://www.speedtest.net/result/3231249358.png)
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We've got BT Infinity - here in Marple Bridge - BT wrote and offered it for a free upgrade. Super fast. Comes off the hub just off Hollins Lane.
Me too. I'm in Marple Bridge as well. I was offered the free upgrade but when my original contract finished they wanted to increase the cost. I said 'No thanks' and they put me back on to the original service. To be honest I couldn't tell any difference anyway.
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It's OFFICIAL. Most of us including me are not going to get BT Fibreoptic broadband via the Marple Exchange anytime soon.
With the aid of Councillor William Wragg I managed to penetrate BTs wall of silence and get an explanation.
I have received a letter from the CEO of BT.
He says Quote:-
***** First, I am happy to confirm that the Marple exchange that serves Mr ****'s premises has been upgraded as part of our £2.5bn investment in fibre broadband. Currently just under 9k premises are within the reach of the fibre product. All this shows the investment we've made in the area.
However, we've been clear in our communications that our roll out is strictly commercial. And we do have a robust model that we use in determining which street cabinets are included in the upgrade.
We look at a number of factors - local topography, cost of civil work, commercial demand, the number of lines connected to the cabinet, investment return, etc. Unfortunately, we've not been able to include in the upgrade the street cabinet that serves Mr ****'s premises and his local area as its commercially unviable. However, we do keep such cabinets under review in case circumstances change. ************** etc, etc
He goes on to say that there is something called the "Partnership Project" of which Stockport is part which MIGHT provide some finance to increase the coverage by March 2016.
Believe it or not despite BT spending £2.5bn on the project so far they have only connected just under 9 thousand premises in the whole country.
I would urge anyone who expected to get high-speed broadband in the near future to write to their local MP and or Councillors, otherwise it could easily be another five years before we get it here. If we ever do.
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It's OFFICIAL. Most of us including me are not going to get BT Fibreoptic broadband via the Marple Exchange anytime soon.
With the aid of Councillor William Wragg I managed to penetrate BTs wall of silence and get an explanation.
I have received a letter from the CEO of BT.
He says Quote:-
***** First, I am happy to confirm that the Marple exchange that serves Mr ****'s premises has been upgraded as part of our £2.5bn investment in fibre broadband. Currently just under 9k premises are within the reach of the fibre product. All this shows the investment we've made in the area.
However, we've been clear in our communications that our roll out is strictly commercial. And we do have a robust model that we use in determining which street cabinets are included in the upgrade.
We look at a number of factors - local topography, cost of civil work, commercial demand, the number of lines connected to the cabinet, investment return, etc. Unfortunately, we've not been able to include in the upgrade the street cabinet that serves Mr ****'s premises and his local area as its commercially unviable. However, we do keep such cabinets under review in case circumstances change. ************** etc, etc
He goes on to say that there is something called the "Partnership Project" of which Stockport is part which MIGHT provide some finance to increase the coverage by March 2016.
Believe it or not despite BT spending £2.5bn on the project so far they have only connected just under 9 thousand premises in the whole country.
I would urge anyone who expected to get high-speed broadband in the near future to write to their local MP and or Councillors, otherwise it could easily be another five years before we get it here. If we ever do.
so the new boxes that are around the area marple bridge lower fold are useless .it a good job it's a virgin media cable area .
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Believe it or not despite BT spending £2.5bn on the project so far they have only connected just under 9 thousand premises in the whole country.
I think you've misread the email, I'm pretty sure that they mean 9k premises in the Marple area. There are definitely more than 9k premise connected countrywide.
BTs strategy for broadband roll out has never made sense to me. 10+ yrs ago when they were rolling out normal broadband, affluent Marple where there was the money and demand was way, way down the list for getting connected, yet the less well off areas of inner City Manchester where there wasn't demand were amongst the first to be connected.
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BT Infinity works very well on Hibbert Lane ;D
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I take your point Marpleexile. The email is rather ambiguous it was BT's wording not mine. On second reading it only says 9000 are in reach of fibre NOT actually connected.
Re: Marple Bridge/Lower Fold fibre box. I suspect the local cabinet has been connected up on Town Street because BT deem it a commercial street as is Hibbert Lane (due to the college) unlike Longhurst Lane which I suspect is not connected.
As for the Virgin cable, that was put in about 15 years ago and as far as I know is copper cable but does never-the-less work better on broadband than BT's older telephone lines. Unfortunately the Virgin cable stops 500yds short of my house! So I am still snookered. :-\
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Alfred part of Longhurst lane is connected, I am part of the project team responsible for BT Infinity.
Give me a rough idea where you live in Marple Bridge and I will look into it for you