There have been a couple of threads on Taxi firms and buses etc.
As far as taxis are concerned I like to observe passing taxis and see if:
The drivers look reasonably clean and smart, is the vehicle reasonably clean or does it look as if it's not been washed for days.
If the vehicle is filthy and the driver scruffy I asked myself, does he take pride in his work, does he want to give a good impression of profesionalism, is the vehcile kept roadworthy, between it's statutary inspections. If he is not an owner driver then what sort of company allows it's vehicles and staff to present themselves in such a manner. Ist impressions count and reflect attitude.
Buses- well a writer mentioned "clapped out" in another thread the other day.
Well if the vehicle has been dispatched from the garage in a filthy state, if the driver looks as if he has not washed and shaved for a week( and I am not talking about designer stubble) if the driver is wearing unsuitable foorwear ie. trainers or pumps, which are not designed for
use in driving buses and or wearing "silly headwear". If the drivers leaves his bus with the engine running whilst he pops in to Greggs or the bookies, or just sits in the cab with the engine running for five minutes whilst he catches up with his shedule, or eats his pie whilst polluting
the atmosphere and displays "attitude" to his passengers- Then what does this tell you about him and his company.
And before some "expert" attemps to tell me I am talking rubbish, I have a lifetime experience in driving Buses and Coaches, Taxis and emergency vehicles I held a certificate of professional competence for national and international operations, so I do know a little about the job, vehicle maintenence and Pride in my work and I never called a passenger or a customer "mate or pal"
I like many am now retired and yes I too remember the trolley buses and the trams and for the record I do appreciate smartly dressed bus and taxi drivers there are many of them