See this link:
http://www.co-operative.coop/corporate/Press/Press-releases/Headline-news/have-your-say/ .The Co-op is asking its customers to help shape the future of the organisation. Amongst other things it is asking what the Co-op could do to improve its goods and services. Its chief executive Euan Sutherland, is quoted as saying: “In recent years the Co-operative has lost touch with its customers and members and with the communities in which it operates – we haven’t been listening. If we are to successfully serve the communities in which we operate, to become as relevant today as we were in the past, we need to hear directly from the communities and the people we serve.”
There’s been some criticisms of the Co-op supermarket on this forum in the past. With the Hibbart Lane Asda planning application now history, and doubts over whether we will ever see a supermarket on Chadwick Street, it looks like we will be stuck with the Co-op as our only supermarket for several years to come. So let’s take the Co-op at their word, and tell them what improvements we, the customers, would like to see in our supermarket. If we can make some constructive criticisms and comments on this forum, the Co-op might take them on board. And, who knows, we may end up with a supermarket on our doorstep that we really want to visit!
So what changes and improvements would we like to see in our Co-op? Personally, I would like to see better stocked shelves. How often do we go in and find empty gaps instead of the items we want? There are also quite a few items - not necessarily at the exotic end of the scale - which the Co-op doesn't stock at all. For a big supermarket shop we have to go out of Marple to either Bredbury or Hazel Grove for the best chance of coming home with all the items we need.
So how do you think the Co-op compares with, say, Morrisons in Bredbury or Sainsburys in Hazel Grove? What would you like the Co-op managers to do to bring the Co-op up to their standards? They’ve asked for our opinions, so let’s tell them!
